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Manage the subscription (Stripe portal, seats)

Q
Written by QR Queen

The "Subscriptions" tab centralizes changing plan, the number of seats (one seat = one active workspace), and access to the Stripe portal for payment methods and invoices.

  1. Open the settings, "Subscriptions" tab.

  2. To change plan, choose a card then "Confirm": the update is immediate, Stripe applies a proration, and the billing period restarts that same day.

  3. To adjust seats, open the seats box and confirm: the change is applied immediately with proration.

  4. For cards, invoices, and receipts, click "Open the Stripe portal" in "Payment methods & invoices."

Good to know

  • The number of seats cannot drop below the number of active workspaces (archived or being-deleted workspaces are not billable seats). The "Minimum N" message explains this and invites you to archive or delete workspaces to reduce it.

  • When changing plan, the remaining credits of the current plan are converted into carryover bonus credits, available immediately.

  • A downgrade can be scheduled: the banner shows the new plan and the effective date (or the date until which access is maintained).

  • The Stripe portal opens in your interface language (language cookie, then user preference).

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