In the field, a prospect scans the shared QR, fills in the public form, and their data creates or completes a contact synced to Pipedrive. Signed-in members also get an enriched capture mode.
The prospect scans the QR: if it leads to a still-empty contact, they are redirected to the public form.
They fill in the requested fields (required fields and a valid email format are checked) and submit.
The contact is saved ("Lead saved"), the "form filled" event is logged, and the Pipedrive sync fires in the background.
The prospect is then redirected to the campaign's destination URL.
Good to know
Idempotence: a QR already filled no longer opens the form, it redirects directly. A duplicate submission or an email already present returns an informational message (the lead has already been provided).
A rate limit protects each QR (10 submissions per 10 minutes).
Enriched capture: a signed-in workspace member who scans the QR lands on an internal form allowing photo, badge, and note, with the capture attributed to the user.
On the CRM side: a "reverse lead created" activity is logged when filled (not at the pre-creation of empty QR codes); a deal is created in the reverse stage if the scan threshold is reached.
---
